Compas - Pulse

Pulse

Coaching Insight

OA: 75%

Coaching Engagement 87%
Opportunity Alignment 75%

Last Update: Jan-02-2023, 03:23 PM

Total expected events: 56

Total coached events: 45

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Team Self Other	Coaching Engagement	Observation Engagement	Commitment Engagement	Active Coaching Behaviours		Draft Coaching Behaviours	Recently Closed Behaviours	Pending Behaviours
Brandon Willis SuperGroup Name Frontline - Group 2 Days in SuperGroup 623 Manager David Jannsen Role Agent	37% Total expected events: 45 Total coached events: 26	37% Total expected observations: 45 Total observation events: 26	37% Total expected commitments: 45 Total commitments events: 26	35 11 Understand Customer Needs Focus Detail Commitment to Customer Experience - Set Metric in Performance Goal Section Be Bolite and Courteous / Tone of Voice Days Active 35 Last Update 24-02-2023, 03:23 PM (11 days ago)	New Observation New Commitment	Evolve the customer relationship	Evolve the customer relationship	Evolve the customer relationship
Gerald Parker	35% Total expected events 45 Total coached events 26	35% Total expected events 45 Total coached events 26	35% Total expected events 45 Total coached events 26	35 11 Evolve the customer relationship Focus Detail Commitment to Customer Experience - Set Metric in Performance Goal Section Be Bolite and Courteous / Tone of Voice Days Active 35 Last Update 24-02-2023, 03:23 PM (11 days ago)	New Observation New Commitment	Evolve the customer relationship	Evolve the customer relationship	Evolve the customer relationship
Sarah Evans	51% Total expected events 45 Total coached events 26	51% Total expected events 45 Total coached events 26	51% Total expected events 45 Total coached events 26	35 11 Connecting Emotionally Focus Detail Commitment to Customer Experience - Set Metric in Performance Goal Section Be Bolite and Courteous / Tone of Voice Days Active 35 Last Update 24-02-2023, 03:23 PM (11 days ago) 35 11 Art of Conversation Focus Detail Commitment to Customer Experience - Set Metric in Performance Goal Section Be Bolite and Courteous / Tone of Voice Days Active 35 Last Update 24-02-2023, 03:23 PM (11 days ago)	New Observation New Commitment	Evolve the customer relationship	Evolve the customer relationship	Evolve the customer relationship
Mary Cooper	57% Total expected events 45 Total coached events 26	57% Total expected events 45 Total coached events 26	57% Total expected events 45 Total coached events 26	35 11 Connecting Emotionally 35 11 Understand Customer Needs	New Observation New Commitment	Evolve the customer relationship	Evolve the customer relationship	Evolve the customer relationship
Harold Lane	74% Total expected events 45 Total coached events 26	74% Total expected events 45 Total coached events 26	74% Total expected events 45 Total coached events 26	Reliable - Evolve Customer Relationships Connecting Emotionally Understand Customer Needs Authenticate - Not enrolled in Voice ID + 2	New Observation New Commitment	Evolve the customer relationship	Evolve the customer relationship	Evolve the customer relationship